Can I cancel or modify my order?

Yes, customers have the option to cancel or modify their order on Novica.com. If you need to make any changes to your order, such as updating the shipping address or adding/removing items, you can do so within 24 hours of placing the order. To cancel or modify your order, simply contact Novica's customer service team via email or phone with your order details. However, please note that once your order has been shipped, it cannot be canceled or modified. In such cases, you may return the item(s) in accordance with Novica's return policy. Novica strives to provide excellent customer service and will assist with any inquiries or concerns regarding order cancellations or modifications.