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Neighborhood Health Plan Customer FAQ

Top Answers & How-to Guides

What is Neighborhood Health Plan's Phone Number?

The question we are asked most often is about how to talk to Neighborhood Health Plan customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I access my Neighborhood Health Plan member account?

To access a Neighborhood Health Plan member account, users should visit the official website, where they can log in or create...
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Recent Neighborhood Health Plan Customer Questions

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Provider Information

How do I find a participating provider in my area?

To locate a participating provider with Neighborhood Health Plan, use their official website's online directory, which allows...
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Can I choose my primary care physician with Neighborhood Health Plan?

Members of Neighborhood Health Plan can select their own primary care physician from a network of providers. This allows for...
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Authorization and Coverage

How do I request prior authorization for a medical procedure?

To request prior authorization for a medical procedure, your healthcare provider generally initiates the process by gathering...
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Are there services that require prior authorization with Neighborhood Health Plan?

Neighborhood Health Plan has certain services that require prior authorization, which involves evaluating their medical...
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Plan Details

What health insurance plans does Neighborhood Health Plan offer?

Neighborhood Health Plan provides various health insurance options, including individual and family plans, Medicaid programs...
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What are the eligibility requirements for Neighborhood Health Plan?

Eligibility for Neighborhood Health Plan typically involves being a state resident, meeting income guidelines related to the...
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What services are covered under Neighborhood Health Plan?

Neighborhood Health Plan offers a wide array of services to promote health, including primary care, mental health services,...
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Are there any limitations or exclusions to the coverage?

Neighborhood Health Plan offers various coverage options, but it includes limitations and exclusions on certain treatments,...
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What prescription drug benefits are included in Neighborhood Health Plan?

Neighborhood Health Plan provides extensive prescription drug benefits covering various medications for acute and chronic...
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Member Resources

What resources are available for managing my health with Neighborhood Health Plan?

Neighborhood Health Plan provides various resources to aid members in managing their health, including personalized care...
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What should I do if I need to file a complaint with Neighborhood Health Plan?

To file a complaint with Neighborhood Health Plan, individuals should first collect all pertinent information regarding their...
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How do I access my Neighborhood Health Plan member account?

To access a Neighborhood Health Plan member account, users should visit the official website, where they can log in or create...
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What preventive services are covered under Neighborhood Health Plan?

Neighborhood Health Plan provides extensive coverage for various preventive services, including annual check-ups,...
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We look to the Neighborhood Health Plan issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Neighborhood Health Plan issues reported to GetHuman
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