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Nautica Customer FAQ

Top Answers & How-to Guides

What is Nautica's Phone Number?

The question we are asked most often is about how to talk to Nautica customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Nautica Customer Questions

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Payment and Promotions

What are the accepted payment methods?

Nautica accepts various payment methods, including major credit cards like Visa and MasterCard, as well as PayPal. Customers...
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Are there any sales or promotions currently running?

Nautica frequently has seasonal promotions on apparel and swimwear, which can vary. Customers can find updated information...
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Are gift cards available for purchase?

Nautica does sell gift cards in various amounts, making them great for gifting stylish apparel and accessories. They are...
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What is the Nautica rewards program?

The Nautica rewards program aims to reward loyal customers with points for purchases, which can be exchanged for discounts and...
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Order and Shipping

What is the return policy?

Nautica's return policy permits returns within thirty days for unworn, unwashed items with tags. Returns can be initiated...
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How long does shipping take?

Shipping durations for Nautica products depend on factors such as shipping method, delivery location, and time of year....
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Can I track my order?

Nautica allows customers to track orders via their website, typically through a confirmation email containing a tracking...
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Do you offer international shipping?

Nautica generally provides international shipping options to various countries, but details may differ by region. It is...
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Can I cancel or modify my order after it has been placed?

Once an order is placed with Nautica, it can be canceled or modified quickly, depending on processing speed. If already...
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Products and Exchanges

What is your sizing chart?

Nautica provides a detailed sizing chart covering various categories such as tops, bottoms, swimwear, and outerwear. Sizes...
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Do you offer free returns?

Nautica offers a return policy designed for customer convenience, allowing returns within a certain period for refunds or...
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Can I exchange an item for a different size or color?

Nautica allows exchanges for different sizes or colors if the original item is eligible. To exchange, return the item in unworn...
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We look to the Nautica issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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