Nationaltoolwarehouse.com Customer FAQ

Top Answers & How-to Guides

What is Nationaltoolwarehouse.com's Phone Number?

The question we are asked most often is about how to talk to Nationaltoolwarehouse.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

Creating an account on Nationaltoolwarehouse.com is easy. Simply click on the "Create Account" button located at the top right corner...

How do I reset my password?

To reset your password on Nationaltoolwarehouse.com, simply click on the "Forgot Your Password?" link on the login page. You will be...
Ask any question you have about Nationaltoolwarehouse.com customer service, get an answer now.

Order Tracking

How can I track my order?

Once your order has been processed and shipped, you will receive an email with tracking information that allows you to monitor the...

Account Management

How do I create an account?

Creating an account on Nationaltoolwarehouse.com is easy. Simply click on the "Create Account" button located at the top right corner...

How do I reset my password?

To reset your password on Nationaltoolwarehouse.com, simply click on the "Forgot Your Password?" link on the login page. You will be...

Product Search

How do I find a specific product on your website?

To find a specific product on our website, you can use the search bar located at the top of the page. Simply type in the name or keyword...

Company Information

What is National Tool Warehouse?

National Tool Warehouse is an online retailer specializing in the supply of professional-grade tools and equipment for a wide range...

Product Range

What products does National Tool Warehouse sell?

National Tool Warehouse sells a wide range of high-quality tools and equipment for professional mechanics and automotive enthusiasts....

International Shipping

Do you offer international shipping?

Yes, National Tool Warehouse offers international shipping. We understand that our customers come from all around the world, and we...

Payment Methods

What payment methods does National Tool Warehouse accept?

National Tool Warehouse accepts various payment methods to provide convenient and secure transactions for our valued customers. We...

Return Policy

What is your return policy?

Our return policy at National Tool Warehouse aims to ensure your complete satisfaction with your purchase. If for any reason you are To initiate a return, simply contact our customer service team within the 30-day window. They will guide you through the process and provide you with a return merchandise authorization (RMA) number. Please note that all returns may be subject to a restocking fee, which will be deducted from your refund. It is important to inspect your order upon delivery and notify us immediately if any items are damaged or defective. In such cases, we will gladly arrange for a replacement or refund. For more detailed information regarding our return policy, please refer to our Returns & Exchanges page on our website....

Discounts and Promotions

Are there any discounts or promotions available?

Yes, National Tool Warehouse offers various discounts and promotions to its customers. We strive to provide the best value for our...

Wholesale Pricing

Do you offer wholesale pricing?

Yes, at National Tool Warehouse, we offer wholesale pricing for qualifying customers. We understand the needs of professionals and...

Shipping Options

What are the shipping options and costs?

At Nationaltoolwarehouse.com, we offer flexible shipping options to meet your needs. We have partnered with reliable carriers to ensure The cost of shipping varies based on factors such as the size, weight, and destination of your order. To determine the exact shipping cost for your specific purchase, simply add the items to your cart and proceed to checkout. At that point, you will be able to view the shipping options and associated costs before finalizing your purchase. We strive to provide competitive shipping rates and occasionally offer special promotions or discounts on shipping. Additionally, please note that orders above a certain value may qualify for free shipping within the continental United States. For any further inquiries regarding shipping options and costs, feel free to contact our customer service team who will be more than happy to assist you....

Help me with my Nationaltoolwarehouse.com customer service issue

Ask any question you have about Nationaltoolwarehouse.com customer service. We will do our best to get you answers right away.
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