Updated July 12, 2025

NU Car Rentals Customer FAQ

Recent NU Car Rentals Customer Questions

How do I get my recipt for my car rental

Your receipt for car rental from NU Car Rentals is typically sent to you via email once your rental period has ended. If you have not received your receipt, lost it, or require another copy, you may need to log into your NU Car Rentals account or reach out to them directly. The link to their contact information is available right here on this page you're viewing.

Asked Jun 12, 2024 7:47 PM

Help me with my NU Car Rentals customer service issue

Reservations

How do I cancel or modify my reservation?

To cancel or modify a reservation with NU Car Rentals, customers should visit the official website and go to the reservations...

Can I rent a car for a one-way trip?

NU Car Rentals generally allows one-way rentals, enabling customers to pick up a vehicle at one site and drop it off at...

How can I make a reservation with NU Car Rentals?

To reserve a vehicle with NU Car Rentals, one should go to their official website and navigate to the reservation section....

Can I pick up my car and drop it off at different locations?

Yes, NU Car Rentals allows customers to pick up and drop off vehicles at different locations, known as one-way rentals. While...

Are there any discounts available for long-term rentals?

NU Car Rentals frequently provides special discounts for long-term rentals, which may differ by location and season. These...

How can I find the nearest NU Car Rentals location?

To locate the nearest NU Car Rentals site, you can check their official website, which often has a location finder tool. Enter...

What is the mileage policy for rented vehicles?

The mileage policy for NU Car Rentals differs based on the rental agreement and vehicle type. Many agreements include free...

Are there any additional fees I should be aware of?

When renting from NU Car Rentals, customers should be aware of various possible extra fees. These may include charges for...

What is the fuel policy for NU Car Rentals?

NU Car Rentals implements a full-to-full fuel policy, requiring customers to pick up and return vehicles with a full tank. To...

What are the requirements to rent a car?

To rent a car from NU Car Rentals, individuals generally need to be at least twenty-one years old, possess a valid driver's...

Can I rent a car without a credit card?

NU Car Rentals generally requires a credit card for rentals as it provides security for deposits and potential fees. Some...

How old do I need to be to rent a car?

To rent a vehicle from NU Car Rentals, individuals usually need to be at least twenty-one years old, and those under...

What should I do if I have an accident while renting?

If an accident occurs while renting from NU Car Rentals, it is important to stay calm and ensure everyone's safety first. Seek...

What types of vehicles are available for rent?

NU Car Rentals has a wide range of vehicles, including economy cars, full-size sedans, SUVs, luxury options, compact cars, and...

Is insurance included in the rental price?

Insurance is generally not part of the base rental price from NU Car Rentals. Renters usually have the choice to purchase...

We look to the NU Car Rentals issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

NU Car Rentals issues reported to GetHuman

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