NFL.com Customer FAQ

Live game streaming on the NFL app may be restricted due to location, broadcasting rights, or subscription status. Ensure you have the latest app version and a valid subscription if required. Also, check your internet connection and permissions for the app. If the problem persists, further troubleshooting may be necessary.

NFL+ offers live streaming of local and primetime games, which includes New York Giants games. However, access may be subject to regional restrictions based on your location. For full access, you should check the specific streaming rights in your area.

You can manage your subscription by navigating to the settings or account section of the platform where you subscribed. There should be an option to view and modify your subscription details. If you are experiencing difficulties finding this option, please refer to the user interface of the service or app you are using. For the most up-to-date contact information, there is a link provided on this page that you are viewing.

We're sorry to hear about your experience. If you canceled your NFL package and are eligible for a refund according to the terms and conditions, your reimbursement typically should come through in 7-10 business days. If it's been longer than that, it may be worth checking with your bank first. If they have no record of the refund, your issue might need a bit more attention. Unfortunately, as we can only provide general guidance and do not have access to customer accounts, we can't assist directly with customer specific issues. Please ensure you reach out to NFL.com's customer service for further assistance regarding your refund.