What is the return policy for NET 10 phones or service?
The return policy for NET 10 phones or service allows customers to return their devices or cancel their plans within 30 days from the purchase date. To be eligible for a return, the phone must be in like-new condition with all original accessories and packaging. Returned phones will be refunded the purchase price minus any restocking fees and the cost of any used airtime or services. The refund process may take up to 15 business days. For canceled service, customers will receive a refund for any unused services based on the prepaid plan they have chosen. It is important to note that any airtime or services that have been used cannot be refunded. For further assistance, customers can reach out to NET 10 customer support.
Answered Nov 1, 2023
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