Updated September 21, 2025

MyMMs.com Customer FAQ

Recent MyMMs.com Customer Questions

Help me with my MyMMs.com customer service issue

Ordering Process

How do I place an order?

To place an order on MyMMs.com, visit the website to navigate through the customizable M&M options. Choose your product,...

Is there a minimum order quantity?

MyMMs.com generally has a minimum order quantity starting at twenty-four personalized M&Ms to enhance the customization...

Can I track my order?

Yes, customers can track their orders via MyMMs.com once shipped. A tracking number is provided, enabling status checks through...

What payment methods are accepted?

MyMMs.com offers a variety of payment options including major credit cards like Visa and MasterCard, as well as PayPal for...

Can I personalize my M&M's?

Yes, MyMMs.com allows for the personalization of M&M's with various color choices and the ability to add messages, images, or...

What customization options are available?

MyMMs.com provides a wide range of customization features for creating unique M&M's, including color choices, personalized...

Can I choose the colors for my M&M's?

Customers can indeed select the colors for their M&M's through MyMMs.com, allowing for personalized options suitable for...

What are the personalization guidelines?

MyMMs.com has specific personalization guidelines for custom M&Ms. Options include colors, text, and images, but customers must...

How long does it take to process and ship an order?

Processing and shipping times for MyMMs.com orders can vary. Processing typically takes a few days to a week due to...

How are the M&M's packaged for shipping from MyMMs.com?

MyMMs.com ensures that personalized M&M's are shipped in robust packaging that prevents damage, using bags or boxes as needed....

Are there any discounts or promotions available?

Promotions and discounts at MyMMs.com may change frequently based on seasons or events. They often offer deals like percentage...

Are special edition or seasonal M&M's available for purchase?

MyMMs.com frequently offers a range of special edition and seasonal M&M's designed for various holidays and events. These...

What is the return policy for MyMMs.com?

MyMMs.com has a final sales policy for personalized products, meaning returns and exchanges are not allowed except for...

What should I do if I accidentally ordered the wrong quantity of M&M's?

If the wrong quantity of M&M's was ordered, individuals should first check their order confirmation email for details. If the...

What should I do if I experience an issue with my order from MyMMs.com?

When facing an issue with an order from MyMMs.com, customers should first verify details in their order confirmation email....

Does MyMMs.com offer a satisfaction guarantee on their products?

MyMMs.com is dedicated to customer satisfaction and offers a guarantee on their personalized M&M candies. If customers are not...

Can I send my M&M's order as a gift to someone else?

Yes, MyMMs.com does allow customers to send orders as gifts by entering a different shipping address during checkout. This...

Are there options for corporate orders on MyMMs.com?

MyMMs.com does provide corporate order options for businesses wanting custom M&Ms featuring their branding or messages. They...

We look to the MyMMs.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

MyMMs.com issues reported to GetHuman

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