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What support resources are available for new users?

Asked 5 months ago
MyHeritage offers a variety of support resources for new users to help them navigate the platform and make the most of its features. One of the primary resources available is the Help Center, which contains a comprehensive collection of articles, guides, and FAQs that address common questions and concerns. Users can find information on topics such as creating a family tree, conducting genealogical research, and utilizing the various tools and features available on the site. Additionally, MyHeritage provides video tutorials that visually guide users through different processes and functionalities. These step-by-step tutorials can be especially beneficial for those who prefer learning through observation. Another valuable resource is the community forums, where users can interact with one another, share experiences, and seek advice from fellow genealogy enthusiasts. This creates an opportunity for new users to connect with more experienced members who can offer insights and tips. Furthermore, MyHeritage often hosts webinars and live events, focusing on various aspects of genealogy and how to effectively use the platform. For any specific inquiries or technical support issues, users can look for contact information on the MyHeritage website. Utilizing these resources can significantly enhance the experience for new users and aid them in their genealogical research journey.
Answered Jul 3rd 2025

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