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MyBriefcases.com Customer FAQ

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What is MyBriefcases.com's Phone Number?

The question we are asked most often is about how to talk to MyBriefcases.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent MyBriefcases.com Customer Questions

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Order Status and Tracking

How can I check the status of my order?

To check the status of an order at MyBriefcases.com, a user should sign in to their account and look for the order history...
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Can I track my order?

Customers can track their orders on MyBriefcases.com after shipping, usually receiving an email with a tracking number and...
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How long will it take to receive my order?

Delivery time at MyBriefcases.com depends on the shipping choice, destination, and processing duration, which typically takes...
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Can I cancel or change my order?

MyBriefcases.com allows customers to change or cancel orders primarily if they have not yet shipped or processed. Once in these...
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Payments and Shipping

What payment methods do you accept?

MyBriefcases.com supports several payment options, including major credit cards like Visa, MasterCard, American Express, and...
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Do you offer international shipping?

MyBriefcases.com does provide international shipping, but details like available countries, costs, and delivery times can vary....
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What are the shipping charges?

Shipping costs at MyBriefcases.com vary based on the chosen method, delivery location, and item weight. Customers can select...
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Returns and Warranty

What is your return policy?

MyBriefcases.com has a return policy that generally allows for returns within a thirty-day period if items are unused and in...
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What is the warranty on your products?

MyBriefcases.com provides warranties that vary by brand and product type, typically covering manufacturer defects but not...
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What is the process for returning customized items?

Returning customized items typically involves adhering to specific policies outlined on the MyBriefcases.com website....
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Product Options

Are personalization options available for the products?

MyBriefcases.com offers certain products that can be personalized with options like monograms or custom text, along with color...
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Are there bulk purchase discounts available?

MyBriefcases.com offers bulk purchase discounts, which can benefit businesses and organizations buying multiple items. The...
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What brands are available for briefcases on MyBriefcases.com?

MyBriefcases.com features an array of briefcases from renowned brands like Samsonite, Kenneth Cole, Leathercraft, and Targus....
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Do you offer gift wrapping services for purchases?

MyBriefcases.com does not specifically state whether they provide gift wrapping services. Customers should check the product...
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