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What is the process for canceling my Mozy subscription?

Asked 4 months ago
Canceling a Mozy subscription typically involves a few straightforward steps, although the exact process may vary based on the specific plan or service you are using. Generally, a user would log into their Mozy account on the official website. Once logged in, there should be a section related to billing or account settings. In this area, users can often find an option to manage their subscription, which should provide a link or button to cancel the service. It is important for users to remember that cancellation usually takes effect at the end of the current billing cycle, meaning they may continue to have access to their files and services until that time. After initiating the cancellation, users should receive a confirmation email as a record of their request. For any specific instructions or unique situations that may arise during the cancellation process, it is advisable to refer to the current web page for accurate and detailed information. This will ensure that users are following the most up-to-date procedures outlined by Mozy.
Answered Aug 19th 2025

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