What happens if I exceed my storage limit with Mozy?
Asked 2 years ago
If an individual exceeds their storage limit with Mozy, the company has specific protocols in place to handle such situations. Typically, users will receive notifications indicating that they have reached their storage capacity. While the particulars can vary depending on the specific plan the user is subscribed to, exceeding the storage limit may prevent the user from uploading additional files until they either delete some existing files to free up space or upgrade their storage plan to accommodate their needs.
Moreover, it is important to note that even if a user exceeds their storage limit, the files that have already been backed up may remain accessible. However, any attempts to back up new or modified files without adjusting the storage capacity will generally not be successful until the underlying storage issue is resolved.
For those who anticipate needing more storage in the future, Mozy offers several plan options that provide various amounts of storage. Users are encouraged to assess their storage needs regularly and consider upgrading their plans proactively if they anticipate an increase in data volume. It may be helpful for users to consult the Mozy website for specific information regarding storage limits, available plans, and instructions on upgrading their accounts if necessary.
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