Can I return or exchange an item?

Yes, you can return or exchange an item purchased from Miniatures.com. Our aim is to ensure your complete satisfaction with your purchase. If you are not satisfied with your item for any reason, we offer a 30-day return policy. To initiate a return or exchange, please contact our customer service team who will guide you through the process. Please note that the item must be in its original condition and packaging, with all accessories included. Once we receive the returned item, we will refund the original form of payment or process the exchange. Return shipping fees may apply and will be deducted from your refund. For further details on our return and exchange policy, please refer to our website or contact our customer service team.