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Mikasa Customer FAQ

Top Answers & How-to Guides

What is Mikasa's Phone Number?

The question we are asked most often is about how to talk to Mikasa customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What materials are used in Mikasa products?

Mikasa products are crafted using high-quality materials to ensure durability and exceptional performance. Our dinnerware and glassware...
Ask any question you have about Mikasa customer service, get an answer now.
Contact Mikasa customer service

Order Tracking

How can I track my order?

To track your order, simply log into your account on our website and go to the order status page. There, you will find real-time updates...
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Return Policy

What is Mikasa's return policy?

Mikasa's return policy seeks to ensure customer satisfaction. If for any reason you are unhappy with your purchase, you may initiate...
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Order Modifications

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Mikasa.com. We understand that circumstances may change, and we strive to accommodate our...
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Payment Methods

What payment methods does Mikasa accept?

Mikasa.com accepts various payment methods to provide a convenient shopping experience. We accept all major credit cards, including...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping to many countries worldwide. At Mikasa.com, we understand that our customers may be located outside...
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How long does it take for an order to be delivered?

At Mikasa.com, we strive to get your order to you as quickly as possible. The estimated delivery time for your order depends on various...
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Warranty Policy

What is Mikasa's warranty policy?

Mikasa's warranty policy ensures customer satisfaction and provides assurance with their high-quality products. All Mikasa products...
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Gift Services

Do you offer gift wrapping services?

Yes, we do offer gift wrapping services for a seamless gifting experience. At Mikasa.com, we understand the importance of making your...
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Promotions

Are there any discounts or promotions available?

Yes, Mikasa.com offers various discounts and promotions regularly. Customers can find ongoing sales and special offers on the website's...
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Catalog Request

Can I request a catalog of Mikasa products?

Yes, you can request a catalog of Mikasa products. To receive a catalog, simply visit our website, Mikasa.com, and navigate to the...
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Physical Store

Do you have a physical store where I can shop?

No, Mikasa.com is an online retailer and does not have a physical store. We exclusively operate as an e-commerce platform to provide...
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Product Materials

What materials are used in Mikasa products?

Mikasa products are crafted using high-quality materials to ensure durability and exceptional performance. Our dinnerware and glassware...
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Help me with my Mikasa customer service issue

Ask any question you have about Mikasa customer service. We will do our best to get you answers right away.
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