What is Mikasa's return policy?

Mikasa's return policy seeks to ensure customer satisfaction. If for any reason you are unhappy with your purchase, you may initiate a return within 30 days from the date of delivery. Products returned must be in their original condition, with original packaging and tags intact. Mikasa provides a hassle-free return process, offering refunds or exchanges as per your preference. Please note that personalized, engraved, and clearance items are final sale and not eligible for return. To initiate a return, simply contact our customer service team or utilize our online return portal for easy self-service. Rest assured, Mikasa prioritizes your happiness and strives to make your return experience as seamless as possible.