© GetHuman Inc.

Memphis Light, Gas and Water Customer FAQ

Top Answers & How-to Guides

What is Memphis Light, Gas and Water's Phone Number?

The question we are asked most often is about how to talk to Memphis Light, Gas and Water customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What programs does Memphis Light, Gas and Water have for low-income customers?

Memphis Light, Gas and Water provides various programs for low-income customers, such as LIHEAP for utility bill assistance...

How can I update my account information with Memphis Light, Gas and Water?

Customers can update their account information with Memphis Light, Gas and Water by logging into their online account on the...
Ask any question you have about Memphis Light, Gas and Water customer service, get an answer now.
Contact Memphis Light, Gas and Water customer service

Recent Memphis Light, Gas and Water Customer Questions

Help me with my Memphis Light, Gas and Water customer service issue

Billing and Payments

How do I sign up for paperless billing?

To enroll in paperless billing with Memphis Light, Gas and Water, customers should go to the official website and log into...
Read more

What payment options are available to pay my bill?

Memphis Light, Gas and Water provides several payment methods including online payments with debit or credit cards, automatic...
Read more

Can I set up automatic payments for my utility bills?

Memphis Light, Gas and Water provides an automatic payment option for utility bills, allowing convenient, timely deductions...
Read more

What do I do if I receive a bill that I believe is incorrect?

When a customer thinks their Memphis Light, Gas and Water bill is incorrect, they should first review the bill for any unusual...
Read more

How can I set up a payment plan for large bills?

Memphis Light, Gas and Water provides payment plans for customers with large bills, helping to spread payments over time....
Read more

How can I change my billing address?

Customers can change their billing address with Memphis Light, Gas and Water by logging into their online account. They should...
Read more

How can I access my utility bills online?

To view utility bills online with Memphis Light, Gas and Water, visit their website, locate the customer services or account...
Read more

Gas and Safety

What should I do if I smell gas or suspect a gas leak?

If you smell gas or suspect a leak, remain calm and evacuate everyone from the area without using electrical devices. Once...
Read more

What emergency services are provided by Memphis Light, Gas and Water?

Memphis Light, Gas and Water provides various emergency services for gas leaks, electrical outages, and water issues. Customers...
Read more

Energy Conservation

What are the different ways to conserve energy and water?

Conserving energy and water is vital for sustainability and reducing costs. Memphis Light, Gas and Water suggests using...
Read more

What educational resources are available on energy conservation?

Numerous educational resources on energy conservation are offered, particularly through Memphis Light, Gas and Water. These...
Read more

Does Memphis Light, Gas and Water offer community workshops?

Memphis Light, Gas and Water provides community workshops to educate residents on utility services, energy efficiency, and...
Read more

What energy efficiency programs do you offer?

Memphis Light, Gas and Water provides various energy efficiency programs for both residential and commercial users. Programs...
Read more

Usage and Outages

Can I view my utility usage history online?

Yes, Memphis Light, Gas and Water offers online access to utility usage history for customers. By logging into their accounts...
Read more

How can I report a streetlight outage?

To report a streetlight outage, individuals should provide the precise location, any pole numbers, and details about the...
Read more

What should I do if there is a power outage?

During a power outage, first assess whether it affects just your home or a wider area. Turn off or unplug appliances to avoid...
Read more

What should I do if my water quality is poor?

To address poor water quality, first identify the specific problem, such as taste, odor, or discoloration. Visually inspect the...
Read more

Utility Services

What are the rates for water and gas services?

Memphis Light, Gas and Water's rates for water and gas services depend on factors like usage and customer type. Water includes...
Read more

How do I request a new utility service?

To request a new utility service from Memphis Light, Gas and Water, individuals should start by visiting the MLGW website for...
Read more

Account Information

What programs does Memphis Light, Gas and Water have for low-income customers?

Memphis Light, Gas and Water provides various programs for low-income customers, such as LIHEAP for utility bill assistance...
Read more

How can I update my account information with Memphis Light, Gas and Water?

Customers can update their account information with Memphis Light, Gas and Water by logging into their online account on the...
Read more
We look to the Memphis Light, Gas and Water issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Memphis Light, Gas and Water issues reported to GetHuman

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!