What is your return or exchange policy?

Mattress Firm has specific policies regarding the return and exchange of mattresses and related products, which aim to provide customers with peace of mind during their purchases. Generally, customers have a sleep trial period that typically lasts around one hundred nights. This allows individuals to test the mattress in the comfort of their own home. If, for any reason, the customer is not satisfied within this sleep trial period, they can initiate a return or exchange. It is important to note that certain conditions may apply, such as the requirement that the mattress be in a clean and undamaged condition. Additionally, there may be stipulations regarding the types of products that can be returned or exchanged. To better understand the details of the return and exchange policy, including any potential fees or specific time frames, customers are encouraged to refer to the Mattress Firm website or check the specific terms related to their purchase location. This ensures that they have the most up-to-date and accurate information regarding their options.