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Magnalight.com Customer FAQ

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What is Magnalight.com's Phone Number?

The question we are asked most often is about how to talk to Magnalight.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Magnalight.com Customer Questions

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Ordering and Shipping

How do I choose the best lighting product for my needs?

To select the ideal lighting product for your requirements, consider its intended use, lumen output, environment, energy...
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What is your return policy on lighting products?

Magnalight.com provides a customer-centric return policy for lighting products, allowing returns of unused items in original...
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What payment methods do you accept?

Magnalight.com generally accepts various payment methods, such as major credit cards, PayPal, and potentially purchase orders...
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How long does shipping usually take?

Shipping duration from Magnalight.com varies based on shipping choice, destination, and item availability. Standard U.S....
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Can I track my order after placing it?

After placing an order with Magnalight.com, customers can usually track their shipment via an email containing a tracking...
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Are bulk purchase discounts available?

Magnalight.com frequently offers bulk purchase discounts, which can provide savings for larger orders. The terms may differ...
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Product Information

Are your lights energy-efficient?

Magnalight.com focuses on energy-efficient lighting solutions, primarily using LED technology for lower energy consumption and...
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What types of lighting products do you offer?

Magnalight.com features a wide variety of lighting products, including LED lights, work lights, searchlights, and floodlights,...
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Can I request custom lighting solutions?

Magnalight.com offers a broad array of lighting solutions and can often accommodate custom requests depending on the specifics...
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What are the warranty terms on your lighting products?

Warranty terms on Magnalight.com lighting products vary by item, generally offering a limited warranty for defects in materials...
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Are installation guides available for your products?

Magnalight.com offers installation guides for many products, featuring detailed instructions and diagrams to aid in safe setup....
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What types of industries do you cater to?

Magnalight.com provides lighting solutions for various industries such as construction, marine, industrial, agricultural, and...
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Customer Support

Do you offer wholesale pricing for businesses?

Magnalight.com provides wholesale pricing for businesses, offering discounts on bulk orders tailored to various needs. The...
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How do I care for and maintain my lighting products?

To ensure optimal performance and longevity of lighting products, regular cleaning with a soft cloth, inspecting for wear or...
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Do you have a showroom where I can see the products?

Magnalight.com functions as an online retailer without a physical showroom, favoring an extensive product range and competitive...
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What kind of customer support do you offer?

Magnalight.com offers diverse customer support options, including detailed product info, installation help, and...
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