How do I exchange an item?

To exchange an item purchased from MLB Shop, customers generally need to follow a straightforward process. First, it is essential to review the terms and conditions regarding exchanges, as these can vary based on the specific item and the reason for the exchange. Usually, customers are required to initiate the exchange within a certain timeframe from the original purchase date, which is often 30 days. To begin, one must locate the original packing slip or receipt, as it often contains the necessary details for processing an exchange. The next step typically involves visiting the MLB Shop website and navigating to the relevant section for returns or exchanges. This section will provide instructions on how to proceed, including information on obtaining a return label and shipping the item back. After the item is returned, customers can select the desired replacement item and place a new order if needed. It is always advisable to check the MLB Shop website for any updates or specific instructions regarding the exchange process, as this information can assist in ensuring a smooth transaction. In case of any uncertainties, the current web page may offer contact information for further assistance. By following these steps, customers can successfully exchange their items and continue to support their favorite teams with the correct merchandise.