Lush.com Customer FAQ
Top Answers & How-to Guides
What is Lush.com's Phone Number?
The question we are asked most often is about how to talk to Lush.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How do I create an account?
To create an account on Lush.com, click on the "Account" icon located in the top right corner of the homepage. You will be taken to...
What is the Lush Rewards program?
The Lush Rewards program is a loyalty program offered by Lush.com that allows customers to earn points on their purchases. These points...
Ask any question you have about Lush.com customer service, get an answer now.
Account Management
How do I create an account?
To create an account on Lush.com, click on the "Account" icon located in the top right corner of the homepage. You will be taken to...
Order Tracking
How do I track my order?
To track your order, simply log in to your Lush account and navigate to the "Order History" section. From there, you will be able to...
Company Information
What is Lush.com?
Lush.com is the official online platform of Lush, a renowned retailer of handmade cosmetics and personal care products. It offers customers...
Return Policy
What is your return policy?
We aim to make your shopping experience at Lush.com hassle-free. If you're not satisfied with your purchase, our return policy allows...
Product Information
Are your products cruelty-free?
Yes, all of our products at Lush.com are cruelty-free. We firmly believe in the importance of ethical practices and do not test our...
Do you have any vegan options?
Yes, at Lush.com, we are proud to offer a wide range of vegan options. We understand the importance of choosing cruelty-free and ethically...
Gift Cards
Can I redeem gift cards online?
Yes, you can easily redeem gift cards online at Lush.com. Simply select the desired items and add them to your shopping cart. During...
Rewards Program
What is the Lush Rewards program?
The Lush Rewards program is a loyalty program offered by Lush.com that allows customers to earn points on their purchases. These points...
Help me with my Lush.com customer service issue
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