What is your return policy?

Lush.com has a customer-friendly return policy that ensures satisfaction with their products. Generally, Lush allows returns on items within a specific timeframe after purchase. If you are not completely satisfied with your product, you may return it, provided that it is in its original condition, meaning unused and in the original packaging. This policy primarily applies to unopened products, ensuring that customers can feel confident when trying Lush's unique selection of cosmetics and skincare items. If an item has been opened but you still have concerns about its quality or performance, Lush encourages feedback, as they value customer opinions. Their return policy may also vary depending on local regulations and specific country practices, so it is always advisable to review the specific policy that applies to one's region. For the most accurate and detailed information regarding the return policy, including any conditions or exceptions, it is best to refer directly to the current web page on Lush.com. There you will find comprehensive details that will guide you through the return process seamlessly, ensuring that you understand your rights as a customer when it comes to returns and exchanges.