We're sorry to hear you're having trouble with your Luminess Air. Firstly, make sure it's correctly connected to an adequate power source. If it still won't turn on, check the power cord for any signs of damage. Remember, moisture, heat, or damage to the power cord can prevent it from powering on. If you can't see any visible issues, then there might be an internal problem with your device that needs professional attention. Always consult a professional for more in-depth assistance.
Asked Mar 18, 2024 12:41 AM