Updated July 22, 2025

Ludia Games Customer FAQ

Recent Ludia Games Customer Questions

how do I share my account from android to IOS

To share your account from Android to iOS, you typically need to log into the same account within the game on your new iOS device. Make sure you use the same social media or game account credentials. Check if the game offers a cloud save feature that allows you to transfer your progress. If you encounter any issues, refer to the game’s specific guidelines for account linking and transfers.

Asked Nov 26, 2024 6:16 AM

Help me with my Ludia Games customer service issue

Game Development

What types of games does Ludia create?

Ludia Games develops a diverse range of mobile and console games, focusing on licensed properties from popular films,...

What is Ludia's approach to developing mobile games?

Ludia develops mobile games by focusing on engaging gameplay and storytelling that appeals to a wide audience. They utilize...

How does Ludia ensure the quality of its games?

Ludia emphasizes quality assurance in game development through meticulous planning, rigorous testing, and player feedback....

How does Ludia incorporate player feedback into game updates?

Ludia Games values player feedback greatly, utilizing discussions, reviews, surveys, and polls to gather insights that...

Are there educational games developed by Ludia?

Ludia primarily focuses on creating entertainment games rather than strictly educational ones. However, some of their games...

How can I download Ludia's games?

To download games from Ludia, users should visit app stores like the Apple App Store or Google Play Store. By searching for a...

Are Ludia games available on multiple platforms?

Ludia Games provides a variety of titles that can be played on multiple platforms, including mobile devices such as iOS and...

Are there any age restrictions for Ludia games?

Ludia Games creates titles suitable for various ages, often rated for players four and older. Specific age restrictions may...

What are the latest games released by Ludia?

Ludia Games is known for its engaging mobile titles and has recently released games like "Jurassic World Alive," an augmented...

Does Ludia offer in-game purchases?

Ludia Games includes in-game purchases in many of their titles, offering items like virtual currency, upgrades, and special...

What customer support does Ludia offer for its games?

Ludia Games offers various customer support methods, including an online support section with FAQs and guides, as well as a...

How can I provide feedback about a Ludia game?

Players can provide feedback on Ludia games through the in-game feedback options found in settings or help sections. They may...

Is there a user community for Ludia players?

Ludia games have a vibrant user community where players connect on social media, forums, and fan sites. They discuss...

What is the process for becoming a beta tester for a new game?

To become a beta tester for a Ludia game, interested players should monitor Ludia's website and social media for announcements....

How can I stay informed about Ludia’s upcoming releases?

To stay updated on Ludia's upcoming releases, it is advisable to frequently check their official website and follow their...

We look to the Ludia Games issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Ludia Games issues reported to GetHuman

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