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LivingDirect.com Customer FAQ

Top Answers & How-to Guides

How do I Contact LivingDirect.com Customer Service?

The question we are asked most often is about how to talk to LivingDirect.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about LivingDirect.com customer service, get an answer now.

Recent LivingDirect.com Customer Questions

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Order Tracking

How do I track my order?

To track an order with LivingDirect.com, customers can log into their account to view order history, where tracking details are...

Can I cancel or change my order?

LivingDirect.com has particular rules on altering or cancelling orders, depending on their status. If the order is not yet...

Can I get an estimated delivery date for my order?

Estimated delivery dates for orders from LivingDirect.com are provided during checkout or in the confirmation email. These...

What should I do if my product arrives damaged?

If a product from LivingDirect.com arrives damaged, promptly take clear photos of the damage and packaging. Review the return...

Promotions and Discounts

How can I sign up for promotional emails?

To receive promotional emails from LivingDirect.com, visit their site and find the newsletter subscription option, typically...

How often do you run sales or promotions?

LivingDirect.com frequently holds sales and promotions throughout the year, often aligned with holidays or product launches....

Shipping and Delivery

Do you offer free shipping?

LivingDirect.com sometimes has free shipping offers applicable to certain products or order totals, though specifics may vary...

Do you have a physical store locations?

LivingDirect.com does not have physical store locations; it operates exclusively online, allowing customers to shop...

Can I order products from outside the United States?

LivingDirect.com mainly caters to U.S. customers, but some products may be shipped internationally based on policies and...

Are there any hidden fees associated with my order?

When ordering from LivingDirect.com, be aware that fees can include shipping, handling, taxes, and potential delivery charges,...

Returns and Warranties

What is your return policy?

LivingDirect.com offers a return policy allowing customers to return unsatisfactory items within thirty days, provided they are...

Is there a warranty on your products?

LivingDirect.com offers warranties that vary by product, brand, and model, typically covering defects in materials and...

Payments and Financing

What payment methods do you accept?

LivingDirect.com generally accepts major credit cards like Visa, MasterCard, American Express, and Discover, along with options...

Do you offer financing options?

LivingDirect.com does not directly provide financing options but collaborates with external partners who offer payment plans to...
We look to the LivingDirect.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
LivingDirect.com issues reported to GetHuman
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