What is your return policy?

Our return policy at LivingDirect.com is designed to make the process as convenient and hassle-free as possible. We understand that customers may occasionally need to return a product, and we aim to provide a satisfactory resolution. For eligible products, we offer a 30-day return window from the date of purchase. To initiate a return, customers can contact our customer service team or use our online returns center. Items must be returned in their original condition, with all packaging and accessories included. Depending on the reason for the return, customers may be responsible for the return shipping costs. Once the returned item is received and inspected, a refund will be issued back to the original payment method. Please refer to our website for detailed information and specific conditions on our return policy.