Lightsonline.com Customer FAQ

To place an order on Lightsonline.com, simply browse our website and add the desired items to your cart. Once you are ready to check...

Yes, you can cancel or change your order. At Lightsonline.com, we understand that circumstances might change after placing an order....

To apply a promo code on Lightsonline.com, simply add the items you wish to purchase to your cart and proceed to checkout. At the checkout...

Signing up for our newsletter is easy! Simply visit our website and look for the newsletter sign-up form. Enter your email address...

To unsubscribe from our newsletter, simply click the "unsubscribe" link at the bottom of any newsletter you have received from us....

We accept a wide range of payment methods to provide convenience and flexibility to our customers. At Lightsonline.com, you can securely...

Yes, you can track your order on Lightsonline.com. After placing your order, you will receive a confirmation email with a tracking...

Yes, we offer international shipping to select countries. At Lightsonline.com, we understand that our customers are located all around...

Our return policy at Lightsonline.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase,...

Our warranty policy at Lightsonline.com is designed to ensure customer satisfaction and peace of mind. We stand behind the quality All products purchased from Lightsonline.com are covered by a manufacturer's warranty, which varies depending on the brand and product. The specific warranty details can be found on each product page. In case of any defects or damages occurring during normal use, customers are encouraged to contact our customer service team within the warranty period. Our dedicated team will offer assistance, such as replacement parts or a full product exchange, as per the manufacturer's warranty guidelines. Please note that our warranty does not cover damages caused by improper installation, misuse, or natural wear and tear. It is essential to follow the recommended installation instructions and maintenance guidelines provided with each product to ensure warranty coverage. At Lightsonline.com, we strive to provide exceptional customer service and guarantee the satisfaction of our valued customers....

Yes, we offer bulk discounts on certain products. At Lightsonline.com, we understand the need for larger quantities of lighting fixtures...

At Lightsonline.com, ensuring the privacy and security of our customers' personal information is of utmost importance to us. We have...