What is your return policy?

Our return policy at Lightsonline.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return eligible items within 30 days of delivery for a full refund. To be eligible for a return, the item must be in its original condition, including all packaging materials. We do not accept returns on final sale items, custom-made products, or light bulbs. Additionally, all returns must be accompanied by a valid proof of purchase. It is important to note that customers are responsible for the return shipping costs, unless the return is due to a defect or error on our part. For a hassle-free return experience, please contact our customer service team who will guide you through the process and assist with any inquiries.