What is your warranty policy?

Asked 6 months ago
Our warranty policy at Lightsonline.com is designed to ensure customer satisfaction and peace of mind. We stand behind the quality and craftsmanship of all our products and offer a comprehensive warranty on every purchase. All products purchased from Lightsonline.com are covered by a manufacturer's warranty, which varies depending on the brand and product. The specific warranty details can be found on each product page. In case of any defects or damages occurring during normal use, customers are encouraged to contact our customer service team within the warranty period. Our dedicated team will offer assistance, such as replacement parts or a full product exchange, as per the manufacturer's warranty guidelines. Please note that our warranty does not cover damages caused by improper installation, misuse, or natural wear and tear. It is essential to follow the recommended installation instructions and maintenance guidelines provided with each product to ensure warranty coverage. At Lightsonline.com, we strive to provide exceptional customer service and guarantee the satisfaction of our valued customers.
Answered Nov 2, 2023

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