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Lego Customer FAQ

Top Answers & How-to Guides

What is Lego's Phone Number?

The question we are asked most often is about how to talk to Lego customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Lego customer service, get an answer now.

Recent Lego Customer Questions

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Lego Sets Information

How many Lego sets are there?

The LEGO Group has created over 15,000 unique sets since 1932, covering a wide array of themes and special editions. Each year...

Where can I buy Lego sets?

Lego sets can be bought from several sources, including the official website, physical Lego stores, major toy retailers, online...

What age range are Lego sets suitable for?

LEGO sets are crafted for a broad age spectrum, starting from one and a half years old with DUPLO, and progressing through...

Can I buy individual Lego pieces?

The LEGO Group provides multiple options for purchasing individual LEGO pieces. Customers can use the Pick a Brick section on...

Are Lego sets compatible with each other?

Lego sets are designed for compatibility, allowing pieces from various sets to connect easily. This enduring compatibility...

Are there Lego sets based on popular movies or franchises?

LEGO offers a wide variety of sets inspired by popular movies and franchises, collaborating with properties like Star Wars,...

Lego Safety Information

What are Lego minifigures?

Lego minifigures are small, articulated plastic figures representing diverse characters in the Lego universe, measuring about...

Are there any safety precautions I should take while using Lego?

The LEGO Group emphasizes safety, urging parents to ensure the sets match children's ages and supervise play with small pieces...

Lego Customization and Care

Can I customize or personalize my Lego sets?

The LEGO Group promotes creativity and customization, allowing fans to modify sets by combining pieces and designing unique...

How do I care for my Lego sets to ensure longevity?

To preserve Lego sets, store them in cool, dry locations, avoiding sunlight to prevent fading. Handle pieces gently and clean...

Lego Community and Events

How can I participate in Lego events or exhibitions?

To engage with LEGO events or exhibitions, one can visit the official LEGO website for details on upcoming gatherings,...

What is the Lego VIP Program?

The LEGO VIP Program is a loyalty initiative rewarding fans for their purchases. Members earn points that can be redeemed for...

Are there any online communities for Lego enthusiasts?

Lego enthusiasts can find various online communities to connect, share creations, and discuss building techniques. Popular...
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