Leevalley.com Customer FAQ

To place an order on our website, simply browse through the products and add the items you wish to purchase to your online shopping...

You can track your order by logging into your account on our website and navigating to the "Order Status" section. From there, you...

Yes, you can cancel or modify your order on Leevalley.com, but only if it has not yet been processed or shipped. To do so, you need...

To sign up for our newsletter, simply visit our website and look for the option to subscribe to our newsletter. You can usually find...

Lee Valley is a reputable online and brick-and-mortar retailer offering a wide range of tools, woodworking supplies, and gardening...

At Leevalley.com, we offer a convenient array of payment methods to cater to our customers' preferences. We accept major credit cards,...

Yes, we offer international shipping at Leevalley.com. We understand that our customers come from all around the world, and we are...

At Leevalley.com, we offer a hassle-free return policy for your utmost satisfaction. If for any reason you are not completely satisfied Please note that all items must be in their original condition, unused, and in their original packaging. Once we receive the returned item, we will promptly issue a refund to your original payment method or provide you with a store credit, according to your preference. Certain exceptions may apply to personalized or custom-made items, as well as to final-sale products. For further details, please refer to the Returns section on our website or contact our customer service team directly. Your satisfaction is our top priority, and we are dedicated to ensuring a seamless return experience....

Yes, Lee Valley has several physical store locations. As a trusted supplier of woodworking and gardening tools, we understand the importance...

At Lee Valley, we take pride in the quality and durability of our products, and we stand behind them with our warranty policy. We offer...

Yes, at Lee Valley, we offer gift cards! They are the perfect solution when you're unsure what to give someone. Our gift cards can...

At Leevalley.com, we value your privacy and are committed to protecting your personal information. Our privacy policy ensures the confidentiality...