What is your warranty policy?

Asked a year ago
At Lee Valley, we take pride in the quality and durability of our products, and we stand behind them with our warranty policy. We offer a 100% satisfaction guarantee and a lifetime warranty on all our products. If you are not satisfied with your purchase for any reason, simply return it for a refund or exchange. Our lifetime warranty covers manufacturing defects and normal wear and tear. If your item breaks or fails due to these reasons, we will repair or replace it free of charge. However, our warranty does not cover misuse, abuse, or accidental damage. For warranty claims, please contact our customer service team, and they will be happy to assist you in resolving any issues. Your satisfaction is our top priority.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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