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LeapFrog Customer FAQ

Top Answers & How-to Guides

What is LeapFrog's Phone Number?

The question we are asked most often is about how to talk to LeapFrog customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment options are accepted on the LeapFrog website?

On the LeapFrog website, we strive to provide convenient and secure payment options for our customers. We accept major credit cards...
Ask any question you have about LeapFrog customer service, get an answer now.
Contact LeapFrog customer service

Parental Controls

How Can Parents Control Their Kids' Internet Activities?

Protecting your children from online dangers requires a comprehensive plan. Families should talk to their kids about oversharing on...
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Resetting Parental Lock

What Do I Do If I Forgot My Leapfrog Parental Lock Code?

LeapFrog is one of the many wonderful learning tools available for children. It also helps parents and guardians with a detailed support...
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Suitable Age Range

What age range is LeapFrog suitable for?

LeapFrog is specifically designed to cater to children in the age range of 2 to 10 years. Our educational products, such as interactive...
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Wi-Fi Connectivity

Can LeapFrog tablets connect to Wi-Fi?

Yes, LeapFrog tablets are designed to connect to Wi-Fi networks. This functionality allows children to expand their learning experiences...
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Warranty Information

What is the warranty on LeapFrog products?

The warranty on LeapFrog products is usually for a period of 90 days from the date of purchase. This warranty covers any defects in...
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Profile Limit

Is there a limit on the number of profiles I can create on LeapFrog?

No, there is no limit on the number of profiles you can create on LeapFrog. Our innovative LeapFrog Learning Library is designed to...
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Video Playback

Can LeapFrog devices play videos or movies?

Yes, LeapFrog devices are capable of playing videos and movies. Designed to provide engaging and educational experiences for children,...
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Activities and Games

What types of activities or games are available on LeapFrog?

LeapFrog offers a wide range of educational activities and games for children. With our learning systems, kids can engage in interactive...
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App Compatibility

Are LeapFrog apps compatible with Android devices?

Yes, LeapFrog apps are compatible with Android devices. LeapFrog offers a wide range of educational and interactive apps that can be...
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LeapStart Compatibility

Can I use LeapStart books on LeapFrog tablets?

No, LeapStart books are not compatible with LeapFrog tablets. LeapStart is designed to work with the LeapStart interactive learning...
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Payment Options

What payment options are accepted on the LeapFrog website?

On the LeapFrog website, we strive to provide convenient and secure payment options for our customers. We accept major credit cards...
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Help me with my LeapFrog customer service issue

Ask any question you have about LeapFrog customer service. We will do our best to get you answers right away.
We look to the LeapFrog issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
LeapFrog issues reported to GetHuman
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