What is the cancellation policy for appointments?

Asked 6 months ago
Our cancellation policy for appointments at Kurr Med Spa is as follows: we kindly request a minimum of 24 hours notice for any cancellations or rescheduling. This allows us to offer the appointment to another client who may be on our waiting list. Failure to provide adequate notice or no-shows may result in a charge of 50% of the scheduled service fee. We understand that unforeseen circumstances may arise, so if you need to cancel within the 24-hour window, please contact us as soon as possible to discuss your situation. We strive to accommodate our clients' needs while also ensuring fairness to our team members and other clients. Thank you for your understanding and cooperation.
Answered Nov 2, 2023

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