How Do I Reset My KuCoin Password?

KuCoin is one of the many cryptocurrency exchanges available for those who like to buy, sell or trade digital currency. If you have a KuCoin account and have forgotten or lost your password, or you want to reset it for security measures, you need to know what steps to take. You can learn more about KuCoin and what it has to offer investors by contacting customer support here, and below are ways you can reset your account password.

Tips Regarding Your KuCoin Password

Before resetting your password, be familiar with some things you can do to help keep your account more secure in the future. Some tips on password security include:

1. When setting your KuCoin password, make it truly unique. Don't use a password for your KuCoin account that you use on other accounts.
2. Make sure you use a combination of letters, numbers and symbols. Also, use a combination of capital and lower case letters.
3. Change your KuCoin password regularly to keep your account secure and make it harder for hackers to learn your login credentials.
4. When you reset your password, you cannot conduct transactions on the account for a 24-hour period.

Resetting Your KuCoin Password

You can reset your password online, via the mobile app or through a help desk ticket.

Online Reset

Resetting your KuCoin password online can be done by completing the steps outlined below:

1. Open KuCoin in your browser.
2. Click "Log in" at the top of the screen.
3. Select "Forgot password."
4. Enter either your verified email address or your verified phone number.
5. Check your phone or inbox for the verification code.
6. Enter the code provided by KuCoin.
7. Click "Submit."
8. Enter your new password, confirm the new password and click continue.

Mobile App

To reset your password via the mobile app, perform the steps listed here:

1. Open KuCoin's mobile app on your phone or tablet.
2. From the log-in screen, tap "Forgot password."
   
3. Enter either your verified email address or your verified phone number.
4. Check your phone or inbox for the verification code.
5. Enter the code provided by KuCoin.
6. Click "Submit."
7. Enter your new password, confirm the new password and click continue.

Help Desk Ticket

If you are unable to reset your password using the methods outlined above, or you no longer have access to the phone number or email address used to open the account, you can submit a help desk ticket to customer support for assistance. Here are the steps you'll need to follow:

1. Open KuCoin in your browser.
2. Scroll to the bottom of the screen and click "Submit a Ticket" under "Service."
3. Select "Account" from the drop-down menu in the search box.
4. Complete the form that opens and upload any supporting documentation.
5. Click "Submit."
6. A customer service representative will reach out to you with an update or request for additional information.

Note: When you reset your KuCoin password, you will not be able to buy, sell or trade for 24 hours following the reset.

When you are locked out of your KuCoin account and need to reset your password, you can do so online, via the mobile app or by submitting a help desk ticket to customer support. For more information or assistance, contact KuCoin user services here.