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Kenwood Customer FAQ

Top Answers & How-to Guides

What is Kenwood's Phone Number?

The question we are asked most often is about how to talk to Kenwood customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Kenwood Customer Questions

Looking for filter for kettle zjp05. Model number is not recognised..only zjp04..will that filter fit my kettle.

We apologize for any confusion caused. If your kettle's model number is indeed ZJP05, but only filters for ZJP04 are available, it suggests that there might be some discrepancies. Please double-check the model number of your Kenwood kettle. If it's indeed ZJP05 we cannot guarantee proper fit or function with a ZJP04 filter as each model may have specific design differences. Always ensure you're purchasing parts specified for your exact model to avoid any potential operational issues.
Asked Apr 18, 2024 3:38 PM

Looking for filter for kettle zjp05.

We're sorry, but we cannot sell or provide specific products. However, if you're searching for a filter for your Kenwood ZJP05 kettle, it's recommended to check authorized retailers or official Kenwood outlets. Be sure to specify the model number (ZJP05) to ensure you obtain the correct filter. Remember to always use genuine spare parts for the best performance and durability of your Kenwood product. You may also opt for online shopping platforms, but ensure it's a reputable source that provides original Kenwood products.
Asked Apr 18, 2024 3:36 PM

I have purchased Kenwood kil60w23 and require a intergrated door fitting kit for the product

The Kenwood KIL60W23 is an integrated fridge, and usually, the door fitting kit should come included with the model. But if, for whatever reason, you don't have it, the best course of action would be to visit an authorized Kenwood dealer or a trusted appliance parts retailer. They typically stock or can order specific parts for Kenwood appliances, including door fitting kits. Please ensure to provide the correct model number (KIL60W23) when purchasing to get an exact match for your fridge.
Asked Feb 29, 2024 8:28 AM

Help me with my Kenwood customer service issue

Warranty and Returns

How Do I Submit a Warranty Claim to Kenwood?

This article describes the process for submitting a warranty claim to Kenwood. Instructions are given for determining if your...

What is Kenwood's return policy?

Kenwood generally allows returns within thirty days as long as items are unused, in original packaging, and include all...

What is the warranty period for Kenwood products?

Kenwood products typically come with a limited warranty that lasts one year, though the duration may differ based on the...

What is Kenwood's cancellation policy?

Kenwood's cancellation policy can differ based on the product or retailer. Generally, customers have a limited time after...

Purchasing Information

Can I purchase Kenwood products directly from the website?

Kenwood does not sell products directly through its website. Instead, customers can find Kenwood items at authorized retailers...

What payment methods are accepted by Kenwood?

Kenwood generally accepts multiple payment methods, including major credit cards and possibly PayPal through online retailers....

Can I track my Kenwood order?

Kenwood offers customers methods to track their orders, including confirmation emails with tracking details and options on...

Are Kenwood products available through third-party retailers?

Kenwood products can be purchased from various third-party retailers, both online and in physical stores. These retailers offer...

Product Compatibility and Support

Are Kenwood products compatible with other brands?

Kenwood products are generally designed for compatibility with a variety of other brands and devices, particularly in car audio...

What is the difference between Kenwood's different product models?

Kenwood's product models differ mainly in features, specifications, and intended uses. For car audio, distinctions include...

What is the recommended maintenance for Kenwood products?

Regular maintenance for Kenwood products includes keeping them clean, inspecting user manuals for specific care instructions,...

Are there any recommended accessories for Kenwood products?

Kenwood offers a variety of accessories designed to enhance its products, including speaker wires and mounting brackets for...

What type of customer support do you provide for Kenwood products?

Kenwood offers a wide array of customer support options for their products, including access to user manuals and...

How can I find user manuals for Kenwood products?

User manuals for Kenwood products are usually accessible on the Kenwood website, where each product has a page featuring a...

What troubleshooting steps should I follow if my product isn't working?

If a Kenwood product is not working, users should check the power source and connections. Adjust settings, restart the device,...
We look to the Kenwood issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Kenwood issues reported to GetHuman
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