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Kenmarwatches.com Customer FAQ

Top Answers & How-to Guides

What is Kenmarwatches.com's Phone Number?

The question we are asked most often is about how to talk to Kenmarwatches.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for an additional fee. When adding a product to your cart, you will have the option to select...
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Ordering

How do I place an order?

To place an order on Kenmarwatches.com, simply browse our website and select the items you wish to purchase. Add the desired products...
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Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed on Kenmarwatches.com. We understand that circumstances may change,...
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Order Status

How do I check the status of my order?

To check the status of your order, simply log into your account on our website and navigate to the "Order History" section. There you...
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Can I track my order?

Yes, you can easily track your order on our website. Once your order has been processed and shipped, you will receive a confirmation...
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Returns and Exchanges

What should I do if I receive a defective or incorrect item?

If you receive a defective or incorrect item, please reach out to our customer service team as soon as possible with your order details...
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What is your return policy?

Our return policy ensures customer satisfaction. If you are not completely satisfied with your purchase from Kenmarwatches.com, you...
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Customer Support

How do I contact customer support?

To contact customer support, please visit our website and navigate to the "Contact Us" page. There, you will find options to reach...
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Payment Methods

What payment methods do you accept?

At Kenmarwatches.com, we offer a variety of convenient payment methods to cater to our customers' preferences. You can make your purchase...
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Shipping

How long does shipping take?

Shipping times vary depending on the destination and the shipping method chosen during checkout. For domestic orders within the United...
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Do you offer international shipping?

Yes, we offer international shipping for customers outside the United States. At Kenmar Watches, we understand that our timepieces...
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Warranty

What is your warranty policy?

Our warranty policy at Kenmarwatches.com covers any manufacturing defects for a duration of one year from the date of purchase. This...
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Gift Services

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for an additional fee. When adding a product to your cart, you will have the option to select...
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Help me with my Kenmarwatches.com customer service issue

Ask any question you have about Kenmarwatches.com customer service. We will do our best to get you answers right away.
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