What is your return policy?

Our return policy ensures customer satisfaction. If you are not completely satisfied with your purchase from Kenmarwatches.com, you may return the item within 30 days of delivery for a full refund. All returned items must be in their original condition, with the tags intact and packaging undamaged. We do not accept returns for items that have been used or worn, unless they are deemed defective. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please note that return shipping costs are the responsibility of the customer, unless the item received is incorrect or damaged. We strive to make our return process hassle-free and efficient to ensure your shopping experience with Kenmarwatches.com is a positive one.