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What is your return policy?

Asked 2 years ago
Justlenses.com has a return policy that aims to provide customers with a satisfactory shopping experience. Generally, customers have the opportunity to return unopened and unused contact lens boxes within a specified timeframe after the date of delivery. This is to ensure that the products are in the same condition as when they were purchased, allowing for proper inspection and re-stocking if necessary. It is important for customers to keep in mind that certain restrictions may apply to specific products, and opened items might not be eligible for return due to hygiene reasons. Additionally, customers might need to obtain a return authorization number before processing their returns, so being aware of the specific steps to take is beneficial. To get the most accurate and detailed information regarding the return policy, customers should check the relevant section on the Justlenses.com website. It is advisable to familiarize oneself with these policies to ensure a smooth return experience if needed.
Answered Oct 22nd 2025

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