What is your return policy?

At Justlenses.com, we understand that mistakes can happen or preferences may change. That's why we offer a hassle-free return policy for your peace of mind. If you're not completely satisfied with your purchase or need to make a return, we've got you covered. Our return policy allows you to return unopened and undamaged boxes of contact lenses within 365 days of receiving them. We accept returns for any reason and provide a full refund, excluding any shipping charges. However, please note that opened or damaged boxes cannot be returned, as they may compromise the safety and hygiene of the product. To initiate a return, simply contact our customer service team, who will guide you through the process and provide a return authorization number. Once we receive the returned items, we will promptly process your refund. At Justlenses.com, we strive to ensure your satisfaction, and our flexible return policy reflects that commitment to making your experience seamless and worry-free. Shop with confidence knowing that we're always here to accommodate any issues that may arise.