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Justhost Customer FAQ

Top Answers & How-to Guides

What is Justhost's Phone Number?

The question we are asked most often is about how to talk to Justhost customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I cancel my Justhost account?

To cancel a Justhost account, users should log into their account management dashboard, navigate to the account settings or...
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Recent Justhost Customer Questions

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Hosting Plans and Services

Is Justhost suitable for e-commerce websites?

Justhost can be a viable choice for e-commerce sites, offering various hosting plans that support platforms like Magento and...
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Is there a free domain included with Justhost plans?

Justhost provides a complimentary domain registration for the first year with certain hosting plans, which is beneficial for...
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Are there any limits on storage with Justhost plans?

Justhost's plans typically advertise "unlimited" storage on shared hosting, but this is subject to usage guidelines outlined in...
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What payment options are available for Justhost services?

Justhost provides various payment methods, allowing customers to pay using major credit cards like Visa and PayPal as a secure...
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What hosting plans does Justhost offer?

Justhost offers various hosting plans including shared, VPS, and dedicated hosting. Shared plans are cost-effective for...
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Support and Guarantees

What are the uptime guarantees for Justhost?

Justhost provides a typical uptime guarantee of ninety-nine point nine percent, allowing customers to expect consistent website...
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What type of customer support is available?

Justhost provides various customer support options including live chat for real-time assistance, phone support for complex...
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How can I cancel my Justhost account?

To cancel a Justhost account, users should log into their account management dashboard, navigate to the account settings or...
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Is there a money-back guarantee with Justhost plans?

Justhost does provide a money-back guarantee for their hosting plans, usually allowing for a full refund within thirty days of...
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Does Justhost offer backups for my website?

Justhost provides backup solutions that vary by plan, generally including some daily backups to help safeguard website data....
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Migration and Setup

Can I use my own domain with Justhost hosting?

Justhost allows users to utilize their own domains, either by registering a new one or using an existing domain. To integrate...
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How do I access my cPanel with Justhost?

To access cPanel with Justhost, users begin at the Justhost website. They should find the login area in the top navigation bar,...
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How do I set up my email with Justhost?

Setting up an email account with Justhost involves accessing the control panel, creating the account under the "Mail" section,...
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How do I migrate my site to Justhost?

Migrating to Justhost involves backing up your website, selecting a suitable hosting plan, uploading files to the server,...
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Security and Features

What programming languages can I use with Justhost?

Justhost accommodates a variety of programming languages, including PHP, Perl, Python, Ruby, HTML, CSS, and JavaScript. This...
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What security features does Justhost provide?

Justhost provides a variety of security features, including free SSL certificates for data encryption, automatic website...
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We look to the Justhost issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Justhost issues reported to GetHuman
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