What are the return policies at John Lewis?

John Lewis has a customer-friendly return policy designed to ensure a smooth process for returning items. Generally, items purchased from John Lewis can be returned within thirty days of purchase for a full refund. The products should be in their original condition, including any packaging, tags, and accessories that accompanied the item. For customers who received their orders through the website, returns can be initiated online or at any John Lewis store. It is important to retain proof of purchase, as this will expedite the return process. In some cases, certain items such as mattresses, custom-made products, and personal care items may have specific return restrictions, so this should be taken into consideration. The policy is designed to be flexible, making it easier for customers to shop with confidence. It is always a good idea for customers to check the specific return information on the current John Lewis web page to stay informed about the latest updates and any changes in the returns process. This way, customers can ensure they have the most accurate information before making a return.