Can I cancel or change my order?

Asked 6 months ago
Yes, you can cancel or change your order with John Lewis. If you wish to cancel your order, you must contact their customer service as soon as possible. Once the order has been dispatched, it cannot be canceled, but you can still return it for a refund or exchange. For order changes, such as modifying delivery address or adding items, you can contact customer service, and they will assist you accordingly. It's important to note that if the order has already been shipped, some changes might not be possible. Therefore, it is advisable to get in touch with John Lewis promptly to ensure any desired modifications can be accommodated.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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