Can I cancel or change my order?

We understand that unforeseen circumstances may arise, and we strive to accommodate our customers as best as we can. If you wish to cancel or make changes to your order at Johnnycupcakes.com, please contact our customer service team immediately. While we cannot guarantee that we will be able to cancel or modify your order, we will do our utmost to assist you. If your order has already been processed and shipped, we will be unable to make any changes. However, we do offer hassle-free returns and exchanges, so if you are unsatisfied with your purchase, please refer to our Returns & Exchanges policy. We value your satisfaction and are committed to providing exceptional customer service.