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How can I change or cancel my order on Jet.com?

Asked a month ago
To change or cancel an order on Jet.com, there are a few important steps to keep in mind. First, it is essential to note that orders can only be changed or canceled within a specific timeframe before they are processed for shipment. Generally, this means taking action as soon as possible after placing the order. To change an order, customers would typically log into their Jet.com account and navigate to the "Order History" section. From there, they can select the desired order and see if there is an option for making changes. For cancellations, a similar approach is used by accessing the order details and checking for a cancellation option. However, once an order has entered the shipping process, it may no longer be eligible for changes or cancellation. For the most accurate and specific information regarding orders, Jet.com encourages customers to refer to the relevant sections on their website, particularly the order management pages, which can provide clear guidance on the current policies and procedures.
Answered Oct 25th 2025

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