The question we are asked most often is about how to talk to JailtATM.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about JailtATM.com customer service, get an answer now.
I just added money to my ATM jail account how do I message someone in jail
To message someone in jail after adding money to your ATM jail account, use the platform provided by JailtATM.com. Log into your account, navigate to the messaging section, and follow the instructions to send a message to the inmate. Ensure you have the correct details for the inmate to successfully send your message.
Asked Nov 29, 2024 9:07 PM
I am using JailATM messaging. Why do I get no messages back from my husband?
There could be several reasons why you are not receiving messages back from your husband. He may not have access to write back, he may not have seen your messages yet, or there could be restrictions in place regarding communication. Sometimes, messages can be delayed due to system issues or within the facility. It's best to remain patient and check if there are any updates regarding his communication privileges.
Asked Oct 18, 2024 2:12 PM
How do I put money on someone's books
To put money on someone's books, visit the JailtATM.com website and follow the prompts for sending money. You'll typically need to enter the inmate's information, select an amount, and choose a payment method. Ensure you have all required details for a successful transaction.
Asked Oct 18, 2024 2:33 AM
What pre paid debit cards can I use
You can use most major brands of prepaid debit cards, including Visa, MasterCard, and Discover. Make sure the card has sufficient funds and is registered with your personal information to ensure successful transactions.
Asked Aug 11, 2024 12:24 AM
I’m trying to put money on my account so I can text someone in Washington co but it won’t take my card which is venmo
JailATM.com may not accept Venmo cards. We recommend trying a different payment method, such as a standard credit or debit card. If the issue persists, ensure your card information is entered correctly and that there are no restrictions on your card.
Asked Jul 25, 2024 1:31 AM
Help me with my JailtATM.com customer service issue
We look to the JailtATM.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.