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Can I paint or stain JELD-WEN doors and windows?
Yes, JELD-WEN doors and windows can be painted or stained. Our products are designed with durability and flexibility in mind, allowing you to customize the color or finish to match your aesthetic preferences. Before painting or staining, it is important to ensure that the surface is clean, dry, and free from any dust or debris. We recommend using high-quality, water-based paints or stains for best results. Additionally, be sure to follow the manufacturer's instructions and guidelines when applying the paint or stain. It is also advisable to consult with a professional or refer to our detailed installation and finishing instructions, available on our website, for specific product recommendations and step-by-step guidance.
What is JELD-WEN's return policy?
JELD-WEN's return policy ensures customer satisfaction in a hassle-free manner. If you're dissatisfied with your purchase, the policy allows for returns within 30 days of receipt. To initiate the return process, customers are advised to contact JELD-WEN's customer service team to obtain a Return Merchandise Authorization (RMA) number. This RMA number should be included with the returned product, along with the original proof of purchase. Returned items must be in their original packaging, unused, and undamaged. Once the returned items are received and inspected, a refund will be issued to the original form of payment. However, please note that certain products may be subject to restocking fees. For additional information or specific inquiries, JELD-WEN's customer service representatives are available to assist.
What is the lead time for ordering JELD-WEN products?
The lead time for ordering JELD-WEN products varies depending on several factors. Standard products are typically available within 2 to 4 weeks from the time of order placement. However, custom or special order products may require additional production time and could take anywhere from 4 to 8 weeks. It is important to note that lead times may also be impacted by factors such as product availability, shipping distance, and production schedule. Therefore, it is recommended to contact your local JELD-WEN dealer or check the specific lead time for your desired product through our website or customer service for the most accurate and up-to-date information.
What types of products does JELD-WEN offer?
JELD-WEN offers a wide range of high-quality and innovative products for residential and commercial buildings. Our product offerings include interior and exterior doors, windows, patio doors, garage doors, and stair parts. We specialize in various materials such as wood, fiberglass, vinyl, and aluminum to cater to different preferences and architectural styles. With a focus on energy efficiency and durability, our products are designed to meet specific needs and provide long-lasting performance. We also offer customizable options, allowing customers to choose from a variety of designs, finishes, and sizes to match their unique requirements. Whether you are renovating your home or constructing a new building, JELD-WEN products can enhance aesthetics, functionality, and overall value.
Do you offer custom size windows and doors?
Yes, we offer custom size windows and doors at JELD-WEN. We understand that every home is unique and may require non-standard sizes. Our wide range of products includes the option to customize windows and doors to fit your specific dimensions. Whether you need a larger window or an oddly shaped door, we have the capabilities to create a solution that perfectly matches your requirements. Our experienced team will work with you to understand your needs and guide you through the customization process to ensure that you receive windows and doors that not only meet your size specifications but also enhance the aesthetic appeal of your home. With our commitment to quality craftsmanship and attention to detail, you can trust JELD-WEN to deliver custom sized windows and doors that exceed your expectations.
Do you offer installation services?
Yes, JELD-WEN, Inc. offers installation services for our products. We understand that proper installation is vital for the optimal performance and longevity of our windows, doors, and other building materials. We have a team of experienced and skilled professionals who are trained in installing our products efficiently and accurately. Our installation services ensure that you can enjoy the full benefits of our high-quality products. Whether you are a homeowner or a contractor, we can provide you with expert installation services to simplify the process and save you time and effort. You can rely on our team to ensure a seamless installation experience that meets your requirements and exceeds your expectations.
What are the energy efficiency ratings of your products?
JELD-WEN takes energy efficiency seriously and strives to provide high-performing products. Our windows and doors undergo rigorous testing to meet and exceed industry standards. For windows, we offer varying energy efficiency ratings, including U-Factor and Solar Heat Gain Coefficient. Our range includes double and triple pane glass options, Low-E coatings, and argon gas-filled spaces to provide optimal thermal insulation. These features significantly reduce energy consumption and help control heating and cooling costs. JELD-WEN doors also feature energy-efficient materials and designs to minimize heat transfer. To obtain specific energy efficiency ratings for our products, we recommend referring to our individual product pages or consulting our customer service team who will be happy to assist you in finding the ideal energy-efficient solutions for your needs.
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Comparing JELD-WEN, Inc. Contact Information
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