JELD-WEN, Inc. Customer Service

Ways to contact JELD-WEN, Inc. and solve common issues

Use JELD-WEN, Inc.'s Phone Number

JELD-WEN, Inc.'s customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for JELD-WEN, Inc.
As far as we know, there is only one way to contact JELD-WEN, Inc., shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to JELD-WEN, Inc., sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

JELD-WEN, Inc.: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for JELD-WEN, Inc..
Can I paint or stain JELD-WEN doors and windows?
Yes, JELD-WEN doors and windows can be painted or stained. Our products are designed with durability and flexibility in mind, allowing you to customize the color or finish to match your aesthetic preferences. Before painting or staining, it is important to ensure that the surface is clean, dry, and free from any dust or debris. We recommend using high-quality, water-based paints or stains for best results. Additionally, be sure to follow the manufacturer's instructions and guidelines when applying the paint or stain. It is also advisable to consult with a professional or refer to our detailed installation and finishing instructions, available on our website, for specific product recommendations and step-by-step guidance.
What is JELD-WEN's return policy?
JELD-WEN's return policy ensures customer satisfaction in a hassle-free manner. If you're dissatisfied with your purchase, the policy allows for returns within 30 days of receipt. To initiate the return process, customers are advised to contact JELD-WEN's customer service team to obtain a Return Merchandise Authorization (RMA) number. This RMA number should be included with the returned product, along with the original proof of purchase. Returned items must be in their original packaging, unused, and undamaged. Once the returned items are received and inspected, a refund will be issued to the original form of payment. However, please note that certain products may be subject to restocking fees. For additional information or specific inquiries, JELD-WEN's customer service representatives are available to assist.
What is the lead time for ordering JELD-WEN products?
The lead time for ordering JELD-WEN products varies depending on several factors. Standard products are typically available within 2 to 4 weeks from the time of order placement. However, custom or special order products may require additional production time and could take anywhere from 4 to 8 weeks. It is important to note that lead times may also be impacted by factors such as product availability, shipping distance, and production schedule. Therefore, it is recommended to contact your local JELD-WEN dealer or check the specific lead time for your desired product through our website or customer service for the most accurate and up-to-date information.
What types of products does JELD-WEN offer?
JELD-WEN offers a wide range of high-quality and innovative products for residential and commercial buildings. Our product offerings include interior and exterior doors, windows, patio doors, garage doors, and stair parts. We specialize in various materials such as wood, fiberglass, vinyl, and aluminum to cater to different preferences and architectural styles. With a focus on energy efficiency and durability, our products are designed to meet specific needs and provide long-lasting performance. We also offer customizable options, allowing customers to choose from a variety of designs, finishes, and sizes to match their unique requirements. Whether you are renovating your home or constructing a new building, JELD-WEN products can enhance aesthetics, functionality, and overall value.
Do you offer custom size windows and doors?
Yes, we offer custom size windows and doors at JELD-WEN. We understand that every home is unique and may require non-standard sizes. Our wide range of products includes the option to customize windows and doors to fit your specific dimensions. Whether you need a larger window or an oddly shaped door, we have the capabilities to create a solution that perfectly matches your requirements. Our experienced team will work with you to understand your needs and guide you through the customization process to ensure that you receive windows and doors that not only meet your size specifications but also enhance the aesthetic appeal of your home. With our commitment to quality craftsmanship and attention to detail, you can trust JELD-WEN to deliver custom sized windows and doors that exceed your expectations.
Do you offer installation services?
Yes, JELD-WEN, Inc. offers installation services for our products. We understand that proper installation is vital for the optimal performance and longevity of our windows, doors, and other building materials. We have a team of experienced and skilled professionals who are trained in installing our products efficiently and accurately. Our installation services ensure that you can enjoy the full benefits of our high-quality products. Whether you are a homeowner or a contractor, we can provide you with expert installation services to simplify the process and save you time and effort. You can rely on our team to ensure a seamless installation experience that meets your requirements and exceeds your expectations.
What are the energy efficiency ratings of your products?
JELD-WEN takes energy efficiency seriously and strives to provide high-performing products. Our windows and doors undergo rigorous testing to meet and exceed industry standards. For windows, we offer varying energy efficiency ratings, including U-Factor and Solar Heat Gain Coefficient. Our range includes double and triple pane glass options, Low-E coatings, and argon gas-filled spaces to provide optimal thermal insulation. These features significantly reduce energy consumption and help control heating and cooling costs. JELD-WEN doors also feature energy-efficient materials and designs to minimize heat transfer. To obtain specific energy efficiency ratings for our products, we recommend referring to our individual product pages or consulting our customer service team who will be happy to assist you in finding the ideal energy-efficient solutions for your needs.
There's more!
Click below to show 3 more questions, answers, and complete guides to common JELD-WEN, Inc. customer support problem.

Comparing JELD-WEN, Inc. Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact T-Mobile page. Or look at our Contact Optimum page. We can't really provide this kind of help if you're looking to contact JELD-WEN, Inc. because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with JELD-WEN, Inc.?

GetHuman does not work with JELD-WEN, Inc.'s customer support operations, directly or in any other way. GetHuman has no partnership or relation to JELD-WEN, Inc. at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check JELD-WEN, Inc.'s own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting JELD-WEN, Inc. at a Glance

JELD-WEN, Inc. has no chat option
JELD-WEN, Inc. has no customer email
JELD-WEN, Inc. has no help forum
JELD-WEN, Inc. has no twitter handle
JELD-WEN, Inc. has no facebook page
Contact information overview

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