What is JELD-WEN's return policy?
JELD-WEN's return policy ensures customer satisfaction in a hassle-free manner. If you're dissatisfied with your purchase, the policy allows for returns within 30 days of receipt. To initiate the return process, customers are advised to contact JELD-WEN's customer service team to obtain a Return Merchandise Authorization (RMA) number. This RMA number should be included with the returned product, along with the original proof of purchase. Returned items must be in their original packaging, unused, and undamaged. Once the returned items are received and inspected, a refund will be issued to the original form of payment. However, please note that certain products may be subject to restocking fees. For additional information or specific inquiries, JELD-WEN's customer service representatives are available to assist.
Answered May 3, 2024
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