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Ithaca Sports Customer FAQ

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What is Ithaca Sports's Phone Number?

The question we are asked most often is about how to talk to Ithaca Sports customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Products and Services

What types of sports equipment does Ithaca Sports offer?

Ithaca Sports provides a broad assortment of sports equipment for numerous athletic activities, including basketball, soccer,...
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Does Ithaca Sports offer custom sports gear?

Ithaca Sports offers customizable sports gear such as jerseys and uniforms, allowing teams and athletes to express their...
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What brands does Ithaca Sports carry?

Ithaca Sports features a variety of well-known brands that cater to different sporting requirements. Notable names like Nike,...
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Ordering and Payment

How can I place an order through Ithaca Sports?

To order from Ithaca Sports, visit ithacasports.com and browse their products. Select your desired item and add it to your...
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What payment methods are accepted by Ithaca Sports?

Ithaca Sports accepts various payment methods, including major credit cards like Visa and MasterCard, as well as PayPal and...
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Are there any sales or discounts currently available at Ithaca Sports?

Ithaca Sports often has sales and discounts that change throughout the year related to seasons or events. For current...
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Shipping and Tracking

What are the shipping options available at Ithaca Sports?

Ithaca Sports generally provides various shipping choices, including standard, expedited, and possibly express options, with...
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Can I track my order status with Ithaca Sports?

Yes, customers can track their order status with Ithaca Sports through a confirmation email containing a tracking link. If the...
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Size and Location

How can I find my size for Ithaca Sports products?

To find your size for Ithaca Sports products, it is advisable to check the size chart available on their website. Measuring...
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How can I find store locations for Ithaca Sports?

To discover Ithaca Sports store locations, visit their website which generally features a store locator. By inputting your city...
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Returns and Warranty

What is the return policy for Ithaca Sports products?

Ithaca Sports provides a customer-friendly return policy allowing returns within about thirty days of purchase, with items...
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What should I do if my Ithaca Sports order is damaged or incorrect?

For a damaged or incorrect order from Ithaca Sports, inspect the package when it arrives, document any damage with photos, and...
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Is there a warranty on Ithaca Sports products?

Ithaca Sports generally offers warranties covering defects in materials and workmanship. However, specifics may differ based on...
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Customer Support

Does Ithaca Sports have a loyalty or rewards program?

Ithaca Sports has a loyalty program that rewards customers by allowing them to earn points on purchases, which can be exchanged...
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How can I contact Ithaca Sports for product inquiries?

Ithaca Sports offers various methods for product inquiries, including dedicated customer service sections on their website,...
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What kinds of community events does Ithaca Sports participate in?

Ithaca Sports actively takes part in various community events focused on health and fitness. They engage in local athletic...
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