Intact Financial typically provides policyholders with the ability to manage their policies online through their customer portal. This usually includes options to update personal information, adjust coverage details, and view policy documents. However, the specific features available may vary based on the type of policy or region. It is advisable for customers to log into their account on the official Intact Financial website to check the exact functionalities they can access. If they encounter any difficulties or have specific questions about updating their policy information, they may want to refer to the contact information listed on the website for further assistance.