What is the process for filing an appeal or grievance?
Asked 6 months ago
If you would like to file an appeal or grievance with Independence Blue Cross, you can do so by submitting a request in writing within the specified time frame. Include all relevant information about the issue and any supporting documentation. The request will be reviewed, and a decision will be communicated to you in a timely manner. You may also have the option to request an external review if you are not satisfied with the initial decision. Please refer to your plan documents for specific details on the appeals and grievance process.
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