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Ice Mountain Customer FAQ

Top Answers & How-to Guides

What is Ice Mountain's Phone Number?

The question we are asked most often is about how to talk to Ice Mountain customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Ice Mountain offer any promotions or discounts?

Yes, Ice Mountain offers various promotions and discounts. We believe in providing affordable options for our valued customers. Throughout...
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Source of Water

Where does Ice Mountain water come from?

Ice Mountain water is sourced from natural springs located in the pristine region of Northern Michigan, USA. These springs are nestled...
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Filtration Process

Is Ice Mountain water filtered?

Yes, Ice Mountain water is filtered. Our water goes through a rigorous filtration process to ensure its quality and purity. We start...
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Taste Profile

What is the source of Ice Mountain water's crisp taste?

The crisp taste of Ice Mountain water is derived from its pristine source, which lies beneath a protected natural forest. Fed by rainwater...
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Flavored Options

Does Ice Mountain offer flavored water options?

Yes, Ice Mountain does offer flavored water options. Our range of flavored water allows you to enjoy the refreshing taste of Ice Mountain...
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Safety

Is Ice Mountain water safe to drink?

Yes, Ice Mountain water is absolutely safe to drink. As a leading brand in the bottled water industry, Ice Mountain ensures the highest...
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Minerals and Additives

Does Ice Mountain water contain any added minerals or additives?

No, Ice Mountain water does not contain any added minerals or additives. It is sourced from natural springs, providing pure and refreshing...
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Environmental Impact

Is Ice Mountain water environmentally friendly?

Yes, Ice Mountain water is environmentally friendly. We take great efforts to ensure sustainability and minimize our environmental...
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Recycling

Can I recycle Ice Mountain water bottles?

Yes, Ice Mountain water bottles can be recycled. We are committed to sustainability and encourage our customers to recycle our products....
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Purchase Locations

Where can I buy Ice Mountain water?

You can purchase Ice Mountain water at various locations throughout the United States. Our products are widely available in grocery...
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Delivery Services

Does Ice Mountain offer home or office water delivery?

Yes, Ice Mountain offers convenient home and office water delivery services. With our reliable and efficient delivery program, you...
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Shelf Life

What is the shelf life of Ice Mountain water?

The shelf life of Ice Mountain water is typically indicated by the "best by" date printed on the label. It is recommended to consume...
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Promotions and Discounts

Does Ice Mountain offer any promotions or discounts?

Yes, Ice Mountain offers various promotions and discounts. We believe in providing affordable options for our valued customers. Throughout...
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Help me with my Ice Mountain customer service issue

Ask any question you have about Ice Mountain customer service. We will do our best to get you answers right away.
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